Account Executive

Your role will be focused on owning and growing client relationships while supporting delivery of data and AI consultancy services. This role ensures long-term client satisfaction and value by acting as both the trusted point of contact for strategic accounts.

What You Will Do:

You will work closely with the CEO, internal technical teams and external stakeholders to identify opportunities, align strategies, and ensure service excellence across all engagements.

Account Management

Client Relationship Ownership: Act as the main point of contact for key clients, developing strong, trust-based relationships.
Client Strategy & Growth: Understand client business goals and data strategies, identifying opportunities to expand services and add value.
Client Success Management: Monitor client satisfaction and proactively address concerns, ensuring a high-quality experience across engagements.
Commercial Oversight: Manage renewals, upsells, and negotiations in alignment with client needs and business outcomes.
Stakeholder Communication: Maintain regular, clear communication with clients, aligning expectations, goals, and timelines.

Team & Collaboration

Internal Coordination: Work closely with internal teams—such as data scientists, analysts, and engineers—to translate client objectives into technical direction and outcomes.
Client Workshops & Discovery: Participate in sessions to gather requirements, understand challenges, and help shape solution directions from a business perspective.
Process Improvement: Provide feedback and contribute ideas to enhance client engagement practices and service delivery frameworks.

About You:

Bachelor’s degree in Business, Computer Science, Engineering, Data Science, or related field.
Minimum 2 years of experience in account management preferably within a data consultancy or analytics environment.
Strong understanding of data solutions, analytics, and emerging AI technologies.
Ability to communicate complex technical ideas in simple, client-friendly language.
Proven success in managing and growing key client accounts.
Excellent communication, negotiation, and stakeholder engagement skills.
Based in Auckland with flexibility to attend onsite client meetings.
Demonstrated growth mindset and strong interest in solving client challenges in a fast-evolving work environment.

Here’s a Taste of What’s on Offer at dataengine:

Opportunity to solve real-world business problems.
Collaborative and supportive work environment.
Competitive salary.
Be at the forefront of data science innovation in a dynamic startup environment.
Work on a variety of challenging and impactful projects across different industries.
Opportunity to learn and grow your skillset with the latest technologies.
Continuous learning and development opportunities.
Weekly fresh fruit, snacks, monthly industry led lunches and active staff activities.
Be part of a company that is shaping the future of data-driven solutions.

If you are a passionate and driven individual who is excited about making a real impact, we encourage you to apply!

About dataengine:

dataengine, a New Zealand-based leader in data solutions, empowers businesses to unlock the hidden value within their data and achieve true transformation. We connect people, processes, and technologyfor optimised efficiency and sustainable impact. Founded in 2018, we’ve grown rapidly thanks to our exceptional team and commitment to delivering practical, impactful results. We believe in building the foundation right, starting with strategic planning and robust architecture.
What sets us apart?
Experienced & Pragmatic: Our team boasts extensive expertise, focusing on tangible outcomes, not just presentations.
Small Wins, Big Impact: We deliver incremental value drops, ensuring our customers see results quickly and continuously.
Holistic Enablement: We develop with our customers, in their environment, empowering our team to own and optimise solutions.
Leading the way in Generative AI: We’ve developed a unique standalone AI engine, providing secure and accessible tools for our customers’ AI journey. From use case brainstorming to model deployment and tuning, we offer comprehensive support throughout the entire lifecycle.
Beyond AI: Our services range from advisory and resourcing to full-scale platform design and build, catering to any data-driven business need.